Effective: 4 August 2026 | Version: 1.0
We retain personal data only as long as necessary for the purpose collected, legal/accounting obligations, security, complaints and claims. The schedule below states defaults, not automatic minimums. Shorter periods apply where data is no longer necessary; longer retention requires a documented law, contract, legal hold or defensible need.
| Record Category | Default Period | Start / Disposal Rule |
|---|---|---|
| General website enquiries | 24 months | From last meaningful contact; delete sooner if resolved and no relationship/claim need |
| Prospect, proposal and business-development records | 24 months | From last activity or decision; suppression record retained separately |
| Marketing consent and suppression | Consent evidence: consent life plus 6 years; suppression: while needed to honour opt-out | Minimise suppression to contact identifier and preference |
| Cookie consent records | Configuration/consent life plus up to 6 years | Delete or anonymise when no longer needed to demonstrate compliance |
| Website/security logs | Typically 12 months | Shorter where operationally sufficient; longer only for active security investigation |
| Unsuccessful recruitment | 6 months | From recruitment decision; delete unless claim/complaint or separate talent-pool choice |
| Recruitment talent pool | 24 months | Separate optional choice; renew before extension |
| Successful recruitment | Move relevant records to personnel file | Delete duplicate/non-relevant application material |
| Client contracts, core deliverables and engagement correspondence | 7 years | From completion/termination, subject to contract, professional/local law and legal hold |
| Invoices, tax and accounting records | 7 years | From end of relevant accounting period or longer if law requires |
| Client data processed only on instruction | Contract/instruction period | Return or delete at end of service unless law requires retention |
| Rights requests and privacy complaints | 6 years | From closure; retain decision trail and identity evidence only as necessary |
| Security incidents and breach decisions | 6 years | From closure; longer for litigation/regulatory action |
| Backups | Controlled rotation, typically 35–90 days | Expire automatically; restoration re-applies deletion controls |
An authorised legal hold suspends routine deletion for identified records and custodians. The hold is documented, access-restricted, reviewed and released promptly when no longer required. At expiry, data is securely deleted, destroyed or irreversibly anonymised across active systems; backup copies expire through rotation and are protected from ordinary use.
A retention period does not override applicable rights. Contact info@strategyandconsult.com to ask about a specific record or request deletion. We may retain limited information where a lawful exemption, claim, legal duty or suppression need applies and will explain this where permitted.